November 10, 2018
"I can not say enough positive things about Cool-rite, the company, the owner Tony, the staff, all are incredibly helpful and informative! Derek and David are always prompt and efficient. Explaining each and evey issue as it arises. I was pleasantly surprised when they came out to service my heat even on a holiday. Cool-rite is family iwned and it shows, treating every customer as if they are dmaily as well. We will definitely be referring them to friends and family!"
February 2, 2015
June 11, 2014
"This place is awesome! I had already called five places closer to me to come fix my central AC. NOT ONE called me back. Finally, I went further afield to Lowell and called Cool-Rite Mechanical. Best decision ever! They called me back same day, and scheduled an appointment to be at my condo the next morning. The appointment was between 10-12, and Jay showed up at 9:30. I was out running errands, but instead of the typical "you're not here, so I'm leaving" approach I've gotten with other service companies, Jay stayed and waited for me. Turns out my system needed a part ordered (it's a custom unit), so Jay said he'd follow up with me the Tuesday after when the part came in. Called me Tuesday morning and set up a time for today to come fix it. Again, was right on time for a 12pm visit today and got the thing fixed and running in 20 minutes. Why would you call anyone other than these guys?"