Reviews

From 170 reviews
Diane
Diane

Our heating system would not turn on, my husband called Cool-Rite Mechanical. The service, right from the start was OUTSTANDING!!!!! The quickest, best and knowledgeable guys. We had Ryan, he’s terrific!!!!! 🙂

If you want quick, …

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Response from business owner

We're thrilled to hear that you had a great experience with us. Thanks for taking the time to share your positive review!

via Google
Phyllis Gervais
Phyllis Gervais

Promt,professional service at a great price! My gas fireplace is working like new now!

Response from business owner

Your positive feedback means a lot to us. Thank you for the 5-star review!

via Google
God Playerlol
God Playerlol

Great work. Very professional

Response from business owner

We're happy to hear that we are providing you an excellent experience. Thanks for the five-star review!

via Google
Darlene Coutu
Darlene Coutu

Cool-Rite Mechanical is a top notch HVAC company. Super knowledgeable, professional and friendly! I called because I had “no heat” and they came very quickly, right on time and explained the problem and solution very clearly. We highly …

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Response from business owner

Your kind words mean so much to us. Thank you for taking the time to leave a 5-star review!

via Google
Sue St. Jean
Sue St. Jean

I have used this company for commercial HVAC for years. I needed residential help and knew who to call. Tony and his crew know their stuff. I am so thankful. Responsive and trustworthy company.

Response from business owner

Thank you for the glowing review! We're glad to have exceeded your expectations.

via Google
Matthew Drew
Matthew Drew

Very helpful with heating issues. Good work ethic, professional and honest. I can highly recommend.

Response from business owner

We're so grateful for your support and your five-star review. Thanks for choosing us!

via Google
Joe White
Joe White

Very professional, quick response and fair pricing. They do very professional work.

Response from business owner

It's always wonderful to hear that we exceeded your expectations. Thank you for the great review!

via Google
William Rios
William Rios

Great service! Very prompt response time! Cool-Rite had us back up and running in no time. I think I finally found my go-to HVAC service company. Thank you!

Response from business owner

Thank you for the glowing review! We're thrilled to hear that you had such a positive experience.

via Google
jimmy kendall
jimmy kendall

I called right when they opened and I had 2 techs show up within the hour. They diagnosed the problem quickly and professionally while making sure I understood what was happening and got my heat running. Highly recommend.

Response from business owner

Your feedback is much appreciated! We're delighted to have earned your five-star rating.

via Google
Patrick Walsh
Patrick Walsh

I just had Cool-Rite out to my condo unit for the third time over three years, all for different heating and cooling issues. Each time, the team worked efficiently to diagnose the issue, taking the time to talk me through what was wrong. I …

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Response from business owner

It's always a pleasure to serve you. Thanks for leaving us a glowing review!

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jamie ramos
jamie ramos

I truly appreciate the great job that was done repairing our gas fireplace. We couldn’t be more happy with the results. Thanks again.

Response from business owner

Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had such a positive experience.

via Google
Amer Gammas
Amer Gammas

We've been using Cool-Rite for our commercial building's HVAC needs for over a year now, and we couldn't recommend them more. Tony operates a great family-run business with his sons; Professional, Responsive, and Reliable.

Response from business owner

We're thrilled to hear that you had a great experience with us. Thanks for taking the time to share your positive review!

via Google
Jim McCusker
Jim McCusker

They were on time. Diagnosed the problem and fixed it in one visit. Would definitely recommend them!

Response from business owner

We're thrilled to hear that you had such a positive experience with us. Thank you for the 5-star review!

via Google
Barbara Twombly
Barbara Twombly

Very professional and a great job well done. I am very happy 😊 with experience and will use this company again!!

Response from business owner

We're so grateful for your support and your five-star review. Thanks for choosing us!

via Google
Francisco Conceicao
Francisco Conceicao

Was on time and had all the spare parts to finish the job in one trip. Was very friendly and paid attention to details.

Response from business owner

Thank you for the amazing review! We're glad to have exceeded your expectations.

via Google
King Sniper
King Sniper

I was checking out reviews about Forex and Bitcoin Expert traders on Facebook but was a bit skeptic to invest into a wrong hand, After a proper research I decided to invest with Mrs. Sonia Harold , due to the countless good feedback i read …

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Rodney Elliott
Rodney Elliott

This company is excellent. Responsive, on time , professional and honest . Great staff and affordable .

Response from business owner

We're so happy to hear that you enjoyed your experience with us. Thank you for taking the time to leave a 5-star review!

via Google
Art Balogh
Art Balogh

Called Cool-Rite as they installed the cooling system on my house for the previous owners. Response time was amazing, considering it is the middle of summer. Ryan, the tech, was super communicative and was able to fix the problem on the …

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Response from business owner

Wow! We're so happy to hear that you had a great experience with us. Thank you for the 5-star review!

via Google
Gregory Clark
Gregory Clark

I have used Cool-Rite for over 15 years for all my HVAC maintenance and repairs on my house. They are extremely responsive, very professional, and perform the highest quality work.

Response from business owner

We're happy to hear that we are providing you an excellent experience. Thanks for the five-star review!

via Google
Kevin Thompson
Kevin Thompson

Cool-Rite Mechanical were polite, responsive, and provided great assistance in a timely manner. Ryan, their tech, was on the job and checking out our issues. Polite and knowledgeable.

Response from business owner

Thank you for the amazing review! We're thrilled to hear that you had such a positive experience with us.

via Google
Laurie Mullin
Laurie Mullin

Cool Rite called when they had a technician who had finished another job in the area early. He quickly diagnosed the problem and had our AC up and running in an hour, and he stayed until he was sure the system was functioning properly to …

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Response from business owner

We appreciate your business and are thrilled to hear that you had such a positive experience. Thank you for the 5-star review!

via Google
Emma Brown
Emma Brown

Our AC wasn’t working in the heat of July, and cool rite was super responsive getting me an appointment booked in for the next day. I was impressed with how thorough and professional they were. Very knowledgeable and honest.

Response from business owner

Your kind words mean so much to us. Thank you for taking the time to leave a 5-star review!

via Google
rob durst
rob durst

We had an emergency kitchen sink backup while hosting houseguests. These folks were great! Responsive, prompt & effective! Five stars!

Response from business owner

Thanks Rob

via Google
steve winkowski
steve winkowski

Prompt call back and showed up very quickly.

via Google
Doctor Souss (Bee Keeping Bros)
Doctor Souss (Bee Keeping Bros)

They just installed new heating units in our shop. Been using them for years.

True Professionals!

via Google
Rick Spencer
Rick Spencer

I've been using Tony for all of my HVAC and appliance repair for at least 10 years now. He is always quick to respond and professional in every way. He takes the time to explain the problem and the solution. His prices are fair and his work…

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charlie reyes
charlie reyes

Booking a service appointment was easy and the young lady who answered my call was very polite and helpful. The tech that came out was Dave. He was on time and courteous. He explained everything he was doing and how the billing worked. I …

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via Google
Linda Sanchez
Linda Sanchez

Very professional people. I will be a customer that will go back for service again.my AC broke right in the middle of the heat wave they were here had it fixed and running me and my husband was so happy 😊

via Google
Antonio Sanchez
Antonio Sanchez

Good people to do business with and very nice people.

They are very professional and they came right away to do the job.

via Google
Elizabeth Medina
Elizabeth Medina

Technician knew what he was doing. Very professional and took his time on checking everything.

via Google
Aphiwe Phiwokuhle Goba
Aphiwe Phiwokuhle Goba

I can invest my last dollar with only one person and that's Mrs jennifer smith who prove to be the most honest and trustworthy Expert trader. she's the best account manager I have ever known or heard of.

She has been helping me. I started …

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Konstantin amirzadov
Konstantin amirzadov

Quick reply for my call. Good and honest work

via Google
Phil Maia
Phil Maia

Service was very prompt and the area was left very clean. Couldn’t ask for better service or nicer people. We used them before and we’ll continue with Tony and his team

via Google
Jeanne Pitts
Jeanne Pitts

First time using Cool-Rite Mechanical. David was prompt, polite and professional. The diagnosis was tricky the first go around but keyed in on the problem with the thermostat! Installed the new one, showed me how to use it and good to go. …

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via Google
Zac Cataldo
Zac Cataldo

I can't recommend this company enough! Fast, professional and knowledgeable. Oh and friendly too!

via Google
Gary Rogers
Gary Rogers

Prompt superior service! 5 stars!

via Google
Richard Hawes
Richard Hawes

Great service. On time . Very knowledgeable and polite. Will be doing business with them in the future.

via Google
Karolina Cermeno
Karolina Cermeno

Our Restaurants heater stopped working at 5pm. We called that night and the techs were there working this morning.

They were both extremely professional and fast.

Thank you so much for everything, we will definitely call back should we need…

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via Google
A & J's Vlog Factory
A & J's Vlog Factory

Arrived promptly, tech was very knowledgeable and very friendly. Will definitely use again!

via Google
Elaine Kunicki
Elaine Kunicki

We couldn’t be more happy with Cool Rite Mechanical. I called for no heat and they responded within a few hours. Tony diagnosed the problem quickly and got the heat running. We mentioned to him that we were smelling something funny from the…

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Valerie Burns
Valerie Burns

Tony B. saved us !! We had another company work on our furnace for 4 days only to tell us they couldn’t fix it and we needed to buy a new furnace. We had no heat for the week it took to get other company to schedule us in and then 4 days …

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via Google
Andover Optical
Andover Optical

Great customer service over the phone. As for the technician, he diagnosed the issue with our Chelmsford office heating unit and repaired it within 3 hours. Very professional and knowledgeable. Most important, he did not rush to uptalk to a…

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via Google
Laurene Dougherty
Laurene Dougherty

i just bought my house and needed the Gas heater checked out.CoolRite came out quickly- within a few days. repaired a gas leak and maintenance. the tech was friendly and cleaned up after himself. i will absolutely continue us to use them …

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via Google
Zank
Zank

Very good service and Ryan did a great job of addressing the problem.

via Google
Peter Tourigny
Peter Tourigny

We hired Cool-Rite (Tony, David and Ryan) to install a whole new system (Furnace, AC compressor and new Digital thermostat) after receiving outrageous quotes from some larger local competitors. After meeting Tony, we were extremely …

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via Google
Edson Gebo
Edson Gebo

Perfect service, glad I used them, Ryan was awesome!

via Google
Andrew Drenas
Andrew Drenas

Tony and Mike fixed a problem that I had been having with my central AC system for years. They were friendly, thorough, and did not charge me an arm and a leg to fix my AC. I would HIGHLY recommend Cool-Rite Mechanical.

Response from business owner

Thank you so much for sharing your great experience online! We've enjoyed working with you as well!

via Google
Derek Rutzen
Derek Rutzen

Hottest week of the year and my AC went out! CoolRite sent Ryan out first thing the next morning to diagnose and fix my AC. Professional, friendly, and done 'rite'. Cool-Rite will be my HVAC company of choice for years to come!

Response from business owner

Thanks for your kind words. We're so happy to hear that you've been pleased with your experience with so far.

via Google
Eric Faulkner
Eric Faulkner

Very easy to schedule using their online tool. Tech showed up promptly

Response from business owner

Thank you so much for sharing your great experience online! We've enjoyed working with you as well!

via Google
Andrew Bartlett
Andrew Bartlett

Great service, called on my way to work and they came within an hour. Technician checked everything out and fixed the problem. I will use them again

Response from business owner

Thanks so much for the great feedback, Andrew We're so glad you've had a fantastic experience!

via Google
Annette Woodle
Annette Woodle

Cool Rite was amazing. Showed up within two hours of the call, Friday afternoon 90 degrees out. The service was so good. They explained everything to me and fixed the AC in less than an hour. Great service and super nice guys! Highly …

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via Google
Victor Ferrer
Victor Ferrer

Very prompt and excellent service. I submitted their request for service form at 8pm and the next morning at 8am I had someone calling me to schedule a service visit for the same day. The tech came in, very professional, and fixed …

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via Google
Keith Fudalik
Keith Fudalik

Our air conditioner quit on us in the middle of a heat wave. I thought there was no way I would get some one to come out the same day to take a look at it. I called when Cool-Rite opened, they had a tech at our house in about 30 minutes, he…

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via Google
Courtney Myers
Courtney Myers

I called Cool-Rite for an emergency service call yesterday morning as my AC broke on a hot day with 3 dogs at home. They quickly accommodated this and had someone to my door in 30min so I didn’t have to call out of work and stay home! Ryan …

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Response from business owner

Thanks for your kind words. We're so happy to hear that you've been pleased with your experience with so far.

via Google
James Mitchell
James Mitchell

Friendly, professional, clean up after work, make sure everything is working Properly before leaving…

Response from business owner

Thanks so much for the great feedback, We're so glad you've had a fantastic experience!

via Google
louis gagnon
louis gagnon

I have been using this company for my business for years. Always professional and fair pricing.

Response from business owner

We pride ourselves on the quality of work here and we’re glad you agree! Thanks so much for leaving us a great review. We hope you’ll give us a call the next time you’re looking

via Google
David Smiley
David Smiley

There was a leak coming from my attic due to a fractured PVC line draining from the A/C air handler. He went up there and repaired it. Very friendly technician! Took a few days to come visit due to the demand (it was hot).

via Google
Dana Kinne
Dana Kinne

Out to my home within two days and fixed promptly. Great company

via Facebook
Linda Davidson Leva
Linda Davidson Leva

They are very responsive and knowledgeable with their work.

via Facebook
Erin Hurley
Erin Hurley

Cool Rite is very reliable. Workers are friendly and get work done right, on time and no unexpected fees.

Response from business owner

Thank you for the review Erin, we really appreciate.

via Google
Ralph Richardson
Ralph Richardson

Great job on my AC unit. It's running great now

Response from business owner

Thanks for the review Ralph. We really appreciate it.

via Google
Adrian George
Adrian George

I have used Cool-Rite Mechanical for over 5 years to maintain and repair our gas furnace. Recently I had them work on several plumbing related issues. Very pleased with the quality of their work. They return calls quickly. Tony is …

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Response from business owner

Thank you so much, for taking the time to share your wonderful experience with us

via Google
Peter Latsey
Peter Latsey

This is a very well run family operation!

TONY is the owner and has all three of his sons learning the business and working for him. TONY is a master plumber in two states mass and New Hampshire.

He is very responsive knows his business and…

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Response from business owner

Thanks for your kind words. We're so happy to hear that you've been pleased with your experience with so far.

via Google
Peter Goyette
Peter Goyette

Ryan and David came for a preventative maintenance checkup and discovered that I had a leak under the front cover of the HVAC unit. They checked with the manufacturer and ordered a replacement part which is scheduled to be delivered later …

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Response from business owner

Thank you so much for sharing your great experience online! We've enjoyed working with you as well!

via Google
Richard Zachert
Richard Zachert

Needed to replace tankless water heater. Folks at Cool-Rite Returned my initial call quickly. Analysis done and a plan put in place. Got system replaced and up same day. And done very well.

Response from business owner

Thank you for the review Richard. We appreciate it.

via Google
Edward T
Edward T

We lost heat on a weekend after Christmas. Tony and Michael came within 2 hours after I called the office. They identified and fixed the problem in no time. Very friendly and professional. Would be happy to use them in the future and …

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via Google
Colin Fretwell
Colin Fretwell

Replaced hot water tank.

Response from business owner

Thank you for the review Colin. Kelly

via Google
Timothy Riley
Timothy Riley

My heating system stopped working on a Friday after thanksgiving day. I called Tony and he was here in less than thirty minutes. He was able to get the heating system up and running in no time. Cool rite is a great company!

Response from business owner

Thank you for the review Timothy. We appreciate it.

via Google
Lisa Bernardo
Lisa Bernardo

Tony was so quick to respond to our urgent request for service. He is incredibly efficient and through, and explained all the necessary steps to get the unit back up and running. He and Michael were here first thing Monday morning with a …

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Response from business owner

Thank you for the review Lisa. We appreciate it.

via Google
Tola E.
Tola E.

These guys returned my call promptly and showed up when they said they would. Had all the parts that was needed to make a quick repair. In and out in a couple of hours and our home was nice and toasty again. Would definitely recommend them …

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Response from business owner

Thank you for the review Tola. We appreciate it.

via Google
Joanna Nolan
Joanna Nolan

Tony was able to come out on short notice to provide service for our broiler and hot water heater. He and the young man that came with him were professional and kept me informed through the process. Would definitely use them again.

Response from business owner

Thank you for the review Joanna. We appreciate it.

via Google
Barbara Gross
Barbara Gross

I highly recommend Cool Rite Mechanical, who I use for heating, plumbing and central air issues. Tony, the owner, is honest, responsive, knowledgeable, and punctual. He fully explains the problem and gives you the options available to …

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Response from business owner

Thank you for the review Barbara. We appreciate it.

via Google
Dan Sok
Dan Sok

Perfect people that was very generous in helping & showing what the problem is. The only downfall is if it’s just a switch that you forgot to turn on , you still have to pay for there service since they drove out of their way. Just like any…

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Response from business owner

Thank you for the review Dan. We really appreciate it.

via Google
Geralyn Roddy
Geralyn Roddy

Very professional, happy with the service and the person (David) who did my AC maintenance.

Response from business owner

Thank you for the review Geralyn. We really appreciate it.

via Google
nisrene pelland
nisrene pelland

They were fast, friendly, reasonably priced and knowledgeable. I woould highly recommend them.

Response from business owner

Thank you for the review Nisrene. We really appreciate it.

via Google
Robert Brisbois
Robert Brisbois

We experienced an unforeseen issue with our central a/c, ironically during one of the hottest days of the summer, our go to vendor could not make it out until late afternoon the next day; fortunately Cool-Rite was able to make it out that …

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Response from business owner

Thank you for the review Robert. We really appreciate it.

via Google
Pana Chea
Pana Chea

This company is fast and efficient. I called them in the morning, was able to accommodate and problem was fixed all in the same day. Ryan was very nice, professional and explain thoroughly throughout the entire process. Will use this …

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Response from business owner

Thank you for the review Pana. We really appreciate it.

via Google
Sharda Ramlackhan
Sharda Ramlackhan

David and his partner were both great

Response from business owner

Thank you for the review Sharda. We really appreciate it.

via Google
Theresa Manning
Theresa Manning

Cool-Rite is our go to source for plumbing and HVAC issues – and today was no exception! Called last night about a leaky HVAC and they were at my house first thing this morning to take care of it!

We’ve used Cool-Right for HVAC Servicing…

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Response from business owner

Thank you for the review Theresa. We really appreciate it.

via Google
Arthur J Santos Jr
Arthur J Santos Jr

I called Cool-Rite Mechanical, Inc. for repair service to my Central Air Conditioner. I was referred to this local family owned company by a broker friend. They said they were in the area and would stop by within 30 minutes. After …

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Response from business owner

Thank you for the review Arthur. We really appreciate it.

via Google
Erin Coleman
Erin Coleman

The Cool Rite team is wonderful – David has worked with us for years. As first time homeowners we weren’t sure what to do or how often we needed service, but David has helped us over the past 4 years to take care of our heating and AC …

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Response from business owner

Thank you for the review Erin. We really appreciate it.

via Google
Kristen Hajjar
Kristen Hajjar

Cool-Rite installed a new A/C system in my house, and I was impressed with their efficient work and their professionalism. The system is working great, they were very reasonably priced, and all employees were polite and professional. I …

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Response from business owner

Thank you for the review Kristen. We really appreciate it.

via Google
Narong Chan
Narong Chan

Contacted Cool Rite Mechanical when our heating system stopped working. Spoke with Tony over the phone to setup an appointment. He was very pleasant and easy going to speak with. Also, very informative. Dave and Michael (technicians) came …

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Response from business owner

Thank you for the review Narong. We really appreciate it.

via Google
Dan Crowley
Dan Crowley

I don't usually give reviews, but Tony was fast and very reasonable! I would highly recommend Cool-Rite!

Response from business owner

Thank you very much Dan for the review. We really appreciate it.

via Google
James Hall
James Hall

I was happy to discover this company about 10 years ago. Since then, I have always been very happy with their service and attitude. They really seem to enjoy their work, and you never feel like you're being taken advantage of by them. Work …

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Response from business owner

Thank you for the review James. We really appreciate it.

via Google
R H
R H

They were courteous, very responsive, and have great integrity in how they do business! It was very refreshing to work with people like them, especially nowadays in the city. I have great respect for this company!

Response from business owner

Thank you for the review R H. We really appreciate it.

via Google
Marilyn Hamilton
Marilyn Hamilton

Professional, courteous and honest! On time and fully discusses any issues found during service call. Fees disclosed upfront! I've been a customer for many, many years..Highly recommend Cool-Rite for the exemplary service provided by their …

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Response from business owner

Thank you for the review Marilyn. We appreciate it.

via Google
Karen Tingley
Karen Tingley

Work was done as described. Workers wherein time. Work area left neat and clean. Thanks!

Response from business owner

Thank you for the review Karen. We appreciate it.

via Google
Kevin Durkin
Kevin Durkin

Tony and his staff are top notch, courteous, on time and very knowledgeable in the HVAC and plumbing business! I manage 8 commercial properties and use them for all of my heating and air conditioning needs.

Response from business owner

Thank you for the review Kevin. We appreciate it.

via Google
Joe Fournier
Joe Fournier

Very professional/Courteous. Showed up on time and took his time to not only do the job correctly but also made it look good.

Response from business owner

Thank you for the review Joe. We appreciate it.

via Google
John McGrath
John McGrath

Fast response to broken water heater and complete new install in same day. excellent

Response from business owner

Thank you for the review John. We appreciate it.

via Google
Kathleen Gorrasi
Kathleen Gorrasi

Cool-Rite Mechanical is really the best service provider. They are so quick to respond and make an appt even in their busy season. Any tech that has come over has been so nice and professional and it is always a success. I will continue to …

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via Facebook
Claudia Antolini
Claudia Antolini

I have used Cool-Rite for over 20 years. They provide quality excellent service.

via Facebook
Khon Onex
Khon Onex

Technicians arrived on time. Fast and informative. Tony is awesome!!!! Highly recommend!!!!!

Response from business owner

Thank you for the review Khon. We appreciate it.

via Google
Joe F
Joe F

did a great job thank you so much 😊.

Kenneth Leva
Kenneth Leva

Cool Rite is always so responsive. I had same day service to repair our AC and it was diagnosed and fixed within 1 hour. I highly recommend and often do recommend cool rite Mechanical. Extremely professional and reasonably priced!

Response from business owner

Thank you for the review Kenny. We appreciate it.

via Google
Robin L
Robin L

I have used the services of CoolRite on several occasions and have been pleased. Not to mention the fact that their technicians are part of a wonderful family business. It is nice to know you can count on a dependable business.

Steve G
Steve G

Everything went very well. Very knowledgeable and courteous. Thank you Eileen Paquin

Abdallah cherif
Abdallah cherif

Great service, little too pricey

Response from business owner

Thank you!

via Google
Judy Emerson
Judy Emerson

Ryan is thorough, knowledgeable and personable. Thank you for the prompt and skillful service!

Response from business owner

Thank you very much Judy!

via Facebook