Reviews

Great service for our HVAC system. The Cool-Rite staff members are professional and polite.

Very nice guy and knows what he's doing...very professional 👏

(Translated by Google) Excellent, excellent

(Original)

Excelente, excelente

This has been the second time that my A/C has been serviced by Cool-Rite. It is always a pleasure to have Ryan service my system. He does a thorough job and our conversation after his work is always pleasant.

Cool-Rite was very responsive to my air conditioning needs. The technician Ryan was very knowledgeable, thorough and polite! My issue was fixed quickly and at a reasonable price compared to other companies I have used! Thank you!

Have had coolrite out for both hvac and plumbing. Service is on time, friendly, and professional. I’m happy to work with them and feel my house is n good hands when they’re working on it.

As soon as Ryan arrived, he was able to reassure me that the inspection would confirm what he initially suspected. He had our HVAC system back on line quickly and at minimal costs. True professional and very polite

Thanks for your quick response to my in-laws a.c. problem today!

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Our heating system would not turn on, my husband called Cool-Rite Mechanical. The service, right from the start was OUTSTANDING!!!!! The quickest, best and knowledgeable guys. We had Ryan, he’s terrific!!!!! 🙂

If you want quick, …

Promt,professional service at a great price! My gas fireplace is working like new now!

Great work. Very professional

Cool-Rite Mechanical is a top notch HVAC company. Super knowledgeable, professional and friendly! I called because I had “no heat” and they came very quickly, right on time and explained the problem and solution very clearly. We highly …

I have used this company for commercial HVAC for years. I needed residential help and knew who to call. Tony and his crew know their stuff. I am so thankful. Responsive and trustworthy company.

Very helpful with heating issues. Good work ethic, professional and honest. I can highly recommend.

Excellent at their job.....great communication skills and follow up skills .. don't delay call them today for all your needs..... Updated 12/27/2021 jumped for a client emergency ... fixed it and client very happy...love this company .... …

Very professional, quick response and fair pricing. They do very professional work.

Great service! Very prompt response time! Cool-Rite had us back up and running in no time. I think I finally found my go-to HVAC service company. Thank you!

I called right when they opened and I had 2 techs show up within the hour. They diagnosed the problem quickly and professionally while making sure I understood what was happening and got my heat running. Highly recommend.

I just had Cool-Rite out to my condo unit for the third time over three years, all for different heating and cooling issues. Each time, the team worked efficiently to diagnose the issue, taking the time to talk me through what was wrong. I …

I truly appreciate the great job that was done repairing our gas fireplace. We couldn’t be more happy with the results. Thanks again.

We've been using Cool-Rite for our commercial building's HVAC needs for over a year now, and we couldn't recommend them more. Tony operates a great family-run business with his sons; Professional, Responsive, and Reliable.

They were on time. Diagnosed the problem and fixed it in one visit. Would definitely recommend them!

Very professional and a great job well done. I am very happy 😊 with experience and will use this company again!!

Was on time and had all the spare parts to finish the job in one trip. Was very friendly and paid attention to details.

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This company is excellent. Responsive, on time , professional and honest . Great staff and affordable .

Called Cool-Rite as they installed the cooling system on my house for the previous owners. Response time was amazing, considering it is the middle of summer. Ryan, the tech, was super communicative and was able to fix the problem on the …

I have used Cool-Rite for over 15 years for all my HVAC maintenance and repairs on my house. They are extremely responsive, very professional, and perform the highest quality work.

Cool-Rite Mechanical were polite, responsive, and provided great assistance in a timely manner. Ryan, their tech, was on the job and checking out our issues. Polite and knowledgeable.

Cool Rite called when they had a technician who had finished another job in the area early. He quickly diagnosed the problem and had our AC up and running in an hour, and he stayed until he was sure the system was functioning properly to …

Our AC wasn’t working in the heat of July, and cool rite was super responsive getting me an appointment booked in for the next day. I was impressed with how thorough and professional they were. Very knowledgeable and honest.

We had an emergency kitchen sink backup while hosting houseguests. These folks were great! Responsive, prompt & effective! Five stars!

Prompt call back and showed up very quickly.

They just installed new heating units in our shop. Been using them for years.

True Professionals!

I've been using Tony for all of my HVAC and appliance repair for at least 10 years now. He is always quick to respond and professional in every way. He takes the time to explain the problem and the solution. His prices are fair and his work…

Booking a service appointment was easy and the young lady who answered my call was very polite and helpful. The tech that came out was Dave. He was on time and courteous. He explained everything he was doing and how the billing worked. I …

Very professional people. I will be a customer that will go back for service again.my AC broke right in the middle of the heat wave they were here had it fixed and running me and my husband was so happy 😊

Good people to do business with and very nice people.

They are very professional and they came right away to do the job.

Technician knew what he was doing. Very professional and took his time on checking everything.

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Quick reply for my call. Good and honest work

Service was very prompt and the area was left very clean. Couldn’t ask for better service or nicer people. We used them before and we’ll continue with Tony and his team

First time using Cool-Rite Mechanical. David was prompt, polite and professional. The diagnosis was tricky the first go around but keyed in on the problem with the thermostat! Installed the new one, showed me how to use it and good to go. …

I can't recommend this company enough! Fast, professional and knowledgeable. Oh and friendly too!

Prompt superior service! 5 stars!

Great service. On time . Very knowledgeable and polite. Will be doing business with them in the future.

Our Restaurants heater stopped working at 5pm. We called that night and the techs were there working this morning.

They were both extremely professional and fast.

Thank you so much for everything, we will definitely call back should we need…

Arrived promptly, tech was very knowledgeable and very friendly. Will definitely use again!

We couldn’t be more happy with Cool Rite Mechanical. I called for no heat and they responded within a few hours. Tony diagnosed the problem quickly and got the heat running. We mentioned to him that we were smelling something funny from the…

Cool Rite was amazing. Showed up within two hours of the call, Friday afternoon 90 degrees out. The service was so good. They explained everything to me and fixed the AC in less than an hour. Great service and super nice guys! Highly …

Tony B. saved us !! We had another company work on our furnace for 4 days only to tell us they couldn’t fix it and we needed to buy a new furnace. We had no heat for the week it took to get other company to schedule us in and then 4 days …

Great customer service over the phone. As for the technician, he diagnosed the issue with our Chelmsford office heating unit and repaired it within 3 hours. Very professional and knowledgeable. Most important, he did not rush to uptalk to a…

i just bought my house and needed the Gas heater checked out.CoolRite came out quickly- within a few days. repaired a gas leak and maintenance. the tech was friendly and cleaned up after himself. i will absolutely continue us to use them …

Very good service and Ryan did a great job of addressing the problem.

We hired Cool-Rite (Tony, David and Ryan) to install a whole new system (Furnace, AC compressor and new Digital thermostat) after receiving outrageous quotes from some larger local competitors. After meeting Tony, we were extremely …

Perfect service, glad I used them, Ryan was awesome!

Tony and Mike fixed a problem that I had been having with my central AC system for years. They were friendly, thorough, and did not charge me an arm and a leg to fix my AC. I would HIGHLY recommend Cool-Rite Mechanical.

Hottest week of the year and my AC went out! CoolRite sent Ryan out first thing the next morning to diagnose and fix my AC. Professional, friendly, and done 'rite'. Cool-Rite will be my HVAC company of choice for years to come!

Very easy to schedule using their online tool. Tech showed up promptly

Great service, called on my way to work and they came within an hour. Technician checked everything out and fixed the problem. I will use them again

Very prompt and excellent service. I submitted their request for service form at 8pm and the next morning at 8am I had someone calling me to schedule a service visit for the same day. The tech came in, very professional, and fixed …

Our air conditioner quit on us in the middle of a heat wave. I thought there was no way I would get some one to come out the same day to take a look at it. I called when Cool-Rite opened, they had a tech at our house in about 30 minutes, he…

I called Cool-Rite for an emergency service call yesterday morning as my AC broke on a hot day with 3 dogs at home. They quickly accommodated this and had someone to my door in 30min so I didn’t have to call out of work and stay home! Ryan …

Friendly, professional, clean up after work, make sure everything is working Properly before leaving…

I have been using this company for my business for years. Always professional and fair pricing.

There was a leak coming from my attic due to a fractured PVC line draining from the A/C air handler. He went up there and repaired it. Very friendly technician! Took a few days to come visit due to the demand (it was hot).

Out to my home within two days and fixed promptly. Great company

They are very responsive and knowledgeable with their work.

Cool Rite is very reliable. Workers are friendly and get work done right, on time and no unexpected fees.

Great job on my AC unit. It's running great now

I have used Cool-Rite Mechanical for over 5 years to maintain and repair our gas furnace. Recently I had them work on several plumbing related issues. Very pleased with the quality of their work. They return calls quickly. Tony is …

This is a very well run family operation!

TONY is the owner and has all three of his sons learning the business and working for him. TONY is a master plumber in two states mass and New Hampshire.

He is very responsive knows his business and…

Ryan and David came for a preventative maintenance checkup and discovered that I had a leak under the front cover of the HVAC unit. They checked with the manufacturer and ordered a replacement part which is scheduled to be delivered later …

Needed to replace tankless water heater. Folks at Cool-Rite Returned my initial call quickly. Analysis done and a plan put in place. Got system replaced and up same day. And done very well.

We lost heat on a weekend after Christmas. Tony and Michael came within 2 hours after I called the office. They identified and fixed the problem in no time. Very friendly and professional. Would be happy to use them in the future and …

Replaced hot water tank.

My heating system stopped working on a Friday after thanksgiving day. I called Tony and he was here in less than thirty minutes. He was able to get the heating system up and running in no time. Cool rite is a great company!

Tony was so quick to respond to our urgent request for service. He is incredibly efficient and through, and explained all the necessary steps to get the unit back up and running. He and Michael were here first thing Monday morning with a …

These guys returned my call promptly and showed up when they said they would. Had all the parts that was needed to make a quick repair. In and out in a couple of hours and our home was nice and toasty again. Would definitely recommend them …

Tony was able to come out on short notice to provide service for our broiler and hot water heater. He and the young man that came with him were professional and kept me informed through the process. Would definitely use them again.

Very professional/Courteous. Showed up on time and took his time to not only do the job correctly but also made it look good.

I highly recommend Cool Rite Mechanical, who I use for heating, plumbing and central air issues. Tony, the owner, is honest, responsive, knowledgeable, and punctual. He fully explains the problem and gives you the options available to …

Perfect people that was very generous in helping & showing what the problem is. The only downfall is if it’s just a switch that you forgot to turn on , you still have to pay for there service since they drove out of their way. Just like any…

Very professional, happy with the service and the person (David) who did my AC maintenance.

They were fast, friendly, reasonably priced and knowledgeable. I woould highly recommend them.

We experienced an unforeseen issue with our central a/c, ironically during one of the hottest days of the summer, our go to vendor could not make it out until late afternoon the next day; fortunately Cool-Rite was able to make it out that …

This company is fast and efficient. I called them in the morning, was able to accommodate and problem was fixed all in the same day. Ryan was very nice, professional and explain thoroughly throughout the entire process. Will use this …

David and his partner were both great

Cool-Rite is our go to source for plumbing and HVAC issues – and today was no exception! Called last night about a leaky HVAC and they were at my house first thing this morning to take care of it!

We’ve used Cool-Right for HVAC Servicing…

I called Cool-Rite Mechanical, Inc. for repair service to my Central Air Conditioner. I was referred to this local family owned company by a broker friend. They said they were in the area and would stop by within 30 minutes. After …

The Cool Rite team is wonderful – David has worked with us for years. As first time homeowners we weren’t sure what to do or how often we needed service, but David has helped us over the past 4 years to take care of our heating and AC …

Cool-Rite installed a new A/C system in my house, and I was impressed with their efficient work and their professionalism. The system is working great, they were very reasonably priced, and all employees were polite and professional. I …

Contacted Cool Rite Mechanical when our heating system stopped working. Spoke with Tony over the phone to setup an appointment. He was very pleasant and easy going to speak with. Also, very informative. Dave and Michael (technicians) came …

I don't usually give reviews, but Tony was fast and very reasonable! I would highly recommend Cool-Rite!

I was happy to discover this company about 10 years ago. Since then, I have always been very happy with their service and attitude. They really seem to enjoy their work, and you never feel like you're being taken advantage of by them. Work …

They were courteous, very responsive, and have great integrity in how they do business! It was very refreshing to work with people like them, especially nowadays in the city. I have great respect for this company!

Professional, courteous and honest! On time and fully discusses any issues found during service call. Fees disclosed upfront! I've been a customer for many, many years..Highly recommend Cool-Rite for the exemplary service provided by their …

Work was done as described. Workers wherein time. Work area left neat and clean. Thanks!

Tony and his staff are top notch, courteous, on time and very knowledgeable in the HVAC and plumbing business! I manage 8 commercial properties and use them for all of my heating and air conditioning needs.