Reviews

From 78 reviews
Elaine Kunicki
Elaine Kunicki

We couldn’t be more happy with Cool Rite Mechanical. I called for no heat and they responded within a few hours. Tony diagnosed the problem quickly and got the heat running. We mentioned to him that we were smelling something funny from the…

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via Google
Annette Woodle
Annette Woodle

Cool Rite was amazing. Showed up within two hours of the call, Friday afternoon 90 degrees out. The service was so good. They explained everything to me and fixed the AC in less than an hour. Great service and super nice guys! Highly …

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via Google
Valerie Burns
Valerie Burns

Tony B. saved us !! We had another company work on our furnace for 4 days only to tell us they couldn’t fix it and we needed to buy a new furnace. We had no heat for the week it took to get other company to schedule us in and then 4 days …

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via Google
Andover Optical
Andover Optical

Great customer service over the phone. As for the technician, he diagnosed the issue with our Chelmsford office heating unit and repaired it within 3 hours. Very professional and knowledgeable. Most important, he did not rush to uptalk to a…

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via Google
Laurene Dougherty
Laurene Dougherty

i just bought my house and needed the Gas heater checked out.CoolRite came out quickly- within a few days. repaired a gas leak and maintenance. the tech was friendly and cleaned up after himself. i will absolutely continue us to use them …

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via Google
Zank
Zank

Very good service and Ryan did a great job of addressing the problem.

via Google
Peter Tourigny
Peter Tourigny

We hired Cool-Rite (Tony, David and Ryan) to install a whole new system (Furnace, AC compressor and new Digital thermostat) after receiving outrageous quotes from some larger local competitors. After meeting Tony, we were extremely …

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via Google
Edson Gebo
Edson Gebo

Perfect service, glad I used them, Ryan was awesome!

via Google
Andrew Drenas
Andrew Drenas

Tony and Mike fixed a problem that I had been having with my central AC system for years. They were friendly, thorough, and did not charge me an arm and a leg to fix my AC. I would HIGHLY recommend Cool-Rite Mechanical.

Response from business owner

Thank you so much for sharing your great experience online! We've enjoyed working with you as well!

via Google
Derek Rutzen
Derek Rutzen

Hottest week of the year and my AC went out! CoolRite sent Ryan out first thing the next morning to diagnose and fix my AC. Professional, friendly, and done 'rite'. Cool-Rite will be my HVAC company of choice for years to come!

Response from business owner

Thanks for your kind words. We're so happy to hear that you've been pleased with your experience with so far.

via Google
Andrew Bartlett
Andrew Bartlett

Great service, called on my way to work and they came within an hour. Technician checked everything out and fixed the problem. I will use them again

Response from business owner

Thanks so much for the great feedback, Andrew We're so glad you've had a fantastic experience!

via Google
Eric Faulkner
Eric Faulkner

Very easy to schedule using their online tool. Tech showed up promptly

Response from business owner

Thank you so much for sharing your great experience online! We've enjoyed working with you as well!

via Google
Victor Ferrer
Victor Ferrer

Very prompt and excellent service. I submitted their request for service form at 8pm and the next morning at 8am I had someone calling me to schedule a service visit for the same day. The tech came in, very professional, and fixed …

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via Google
Keith Fudalik
Keith Fudalik

Our air conditioner quit on us in the middle of a heat wave. I thought there was no way I would get some one to come out the same day to take a look at it. I called when Cool-Rite opened, they had a tech at our house in about 30 minutes, he…

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via Google
Courtney Myers
Courtney Myers

I called Cool-Rite for an emergency service call yesterday morning as my AC broke on a hot day with 3 dogs at home. They quickly accommodated this and had someone to my door in 30min so I didn’t have to call out of work and stay home! Ryan …

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Response from business owner

Thanks for your kind words. We're so happy to hear that you've been pleased with your experience with so far.

via Google
Corp Limo
Corp Limo

I use them at all my locations, and they have always accommodated me. Thanks.

Response from business owner

Thank you so much for sharing your great experience online! We've enjoyed working with you as well!

via Google
James Mitchell
James Mitchell

Friendly, professional, clean up after work, make sure everything is working Properly before leaving…

Response from business owner

Thanks so much for the great feedback, We're so glad you've had a fantastic experience!

via Google
louis gagnon
louis gagnon

I have been using this company for my business for years. Always professional and fair pricing.

Response from business owner

We pride ourselves on the quality of work here and we’re glad you agree! Thanks so much for leaving us a great review. We hope you’ll give us a call the next time you’re looking

via Google
David Smiley
David Smiley

There was a leak coming from my attic due to a fractured PVC line draining from the A/C air handler. He went up there and repaired it. Very friendly technician! Took a few days to come visit due to the demand (it was hot).

via Google
Dana Kinne
Dana Kinne

Out to my home within two days and fixed promptly. Great company

via Facebook
Linda Davidson Leva
Linda Davidson Leva

They are very responsive and knowledgeable with their work.

via Facebook
Erin Hurley
Erin Hurley

Cool Rite is very reliable. Workers are friendly and get work done right, on time and no unexpected fees.

Response from business owner

Thank you for the review Erin, we really appreciate.

via Google
Ralph Richardson
Ralph Richardson

Great job on my AC unit. It's running great now

Response from business owner

Thanks for the review Ralph. We really appreciate it.

via Google
Adrian George
Adrian George

I have used Cool-Rite Mechanical for over 5 years to maintain and repair our gas furnace. Recently I had them work on several plumbing related issues. Very pleased with the quality of their work. They return calls quickly. Tony is …

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Response from business owner

Thank you so much, for taking the time to share your wonderful experience with us

via Google
Peter Latsey
Peter Latsey

This is a very well run family operation!

TONY is the owner and has all three of his sons learning the business and working for him. TONY is a master plumber in two states mass and New Hampshire.

He is very responsive knows his business and…

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Response from business owner

Thanks for your kind words. We're so happy to hear that you've been pleased with your experience with so far.

via Google
Peter Goyette
Peter Goyette

Ryan and David came for a preventative maintenance checkup and discovered that I had a leak under the front cover of the HVAC unit. They checked with the manufacturer and ordered a replacement part which is scheduled to be delivered later …

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Response from business owner

Thank you so much for sharing your great experience online! We've enjoyed working with you as well!

via Google
Richard Zachert
Richard Zachert

Needed to replace tankless water heater. Folks at Cool-Rite Returned my initial call quickly. Analysis done and a plan put in place. Got system replaced and up same day. And done very well.

Response from business owner

Thank you for the review Richard. We appreciate it.

via Google
Justin Zayas
Justin Zayas

These guys were prompt, professional, and took care of everything very thoroughly. It's always tough in a new area to find someone reliable and trustworthy. This company is who you are looking for anything HVAC.

Response from business owner

Thank you for the review Justin. We appreciate it.

via Google
Colin Fretwell
Colin Fretwell

Replaced hot water tank.

Response from business owner

Thank you for the review Colin. Kelly

via Google
Timothy Riley
Timothy Riley

My heating system stopped working on a Friday after thanksgiving day. I called Tony and he was here in less than thirty minutes. He was able to get the heating system up and running in no time. Cool rite is a great company!

Response from business owner

Thank you for the review Timothy. We appreciate it.

via Google
Lisa Bernardo
Lisa Bernardo

Tony was so quick to respond to our urgent request for service. He is incredibly efficient and through, and explained all the necessary steps to get the unit back up and running. He and Michael were here first thing Monday morning with a …

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Response from business owner

Thank you for the review Lisa. We appreciate it.

via Google
Joanna Nolan
Joanna Nolan

Tony was able to come out on short notice to provide service for our broiler and hot water heater. He and the young man that came with him were professional and kept me informed through the process. Would definitely use them again.

Response from business owner

Thank you for the review Joanna. We appreciate it.

via Google
Tola E.
Tola E.

These guys returned my call promptly and showed up when they said they would. Had all the parts that was needed to make a quick repair. In and out in a couple of hours and our home was nice and toasty again. Would definitely recommend them …

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Response from business owner

Thank you for the review Tola. We appreciate it.

via Google
Joe Fournier
Joe Fournier

Very professional/Courteous. Showed up on time and took his time to not only do the job correctly but also made it look good.

Response from business owner

Thank you for the review Joe. We appreciate it.

via Google
Barbara Gross
Barbara Gross

I highly recommend Cool Rite Mechanical, who I use for heating, plumbing and central air issues. Tony, the owner, is honest, responsive, knowledgeable, and punctual. He fully explains the problem and gives you the options available to …

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Response from business owner

Thank you for the review Barbara. We appreciate it.

via Google
Dan Sok
Dan Sok

Perfect people that was very generous in helping & showing what the problem is. The only downfall is if it’s just a switch that you forgot to turn on , you still have to pay for there service since they drove out of their way. Just like any…

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via Google
Geralyn Roddy
Geralyn Roddy

Very professional, happy with the service and the person (David) who did my AC maintenance.

Response from business owner

Thank you for the review Geralyn. We really appreciate it.

via Google
nisrene pelland
nisrene pelland

They were fast, friendly, reasonably priced and knowledgeable. I woould highly recommend them.

via Google
Robert Brisbois
Robert Brisbois

We experienced an unforeseen issue with our central a/c, ironically during one of the hottest days of the summer, our go to vendor could not make it out until late afternoon the next day; fortunately Cool-Rite was able to make it out that …

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Response from business owner

Thank you for the review Robert. We really appreciate it.

via Google
Pana Chan
Pana Chan

This company is fast and efficient. I called them in the morning, was able to accommodate and problem was fixed all in the same day. Ryan was very nice, professional and explain thoroughly throughout the entire process. Will use this …

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via Google
Sharda Ramlackhan
Sharda Ramlackhan

David and his partner were both great

Response from business owner

Thank you for the review Sharda. We really appreciate it.

via Google
Theresa Manning
Theresa Manning

Cool-Rite is our go to source for plumbing and HVAC issues – and today was no exception! Called last night about a leaky HVAC and they were at my house first thing this morning to take care of it!

We’ve used Cool-Right for HVAC Servicing…

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Response from business owner

Thank you for the review Theresa. We really appreciate it.

via Google
Erin Coleman
Erin Coleman

The Cool Rite team is wonderful – David has worked with us for years. As first time homeowners we weren’t sure what to do or how often we needed service, but David has helped us over the past 4 years to take care of our heating and AC …

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Response from business owner

Thank you for the review Erin. We really appreciate it.

via Google
Arthur J Santos Jr
Arthur J Santos Jr

I called Cool-Rite Mechanical, Inc. for repair service to my Central Air Conditioner. I was referred to this local family owned company by a broker friend. They said they were in the area and would stop by within 30 minutes. After …

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Response from business owner

Thank you for the review Arthur. We really appreciate it.

via Google
Kristen Hajjar
Kristen Hajjar

Cool-Rite installed a new A/C system in my house, and I was impressed with their efficient work and their professionalism. The system is working great, they were very reasonably priced, and all employees were polite and professional. I …

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Response from business owner

Thank you for the review Kristen. We really appreciate it.

via Google
Narong Chan
Narong Chan

Contacted Cool Rite Mechanical when our heating system stopped working. Spoke with Tony over the phone to setup an appointment. He was very pleasant and easy going to speak with. Also, very informative. Dave and Michael (technicians) came …

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via Google
Dan Crowley
Dan Crowley

I don't usually give reviews, but Tony was fast and very reasonable! I would highly recommend Cool-Rite!

Response from business owner

Thank you very much Dan for the review. We really appreciate it.

via Google
James Hall
James Hall

I was happy to discover this company about 10 years ago. Since then, I have always been very happy with their service and attitude. They really seem to enjoy their work, and you never feel like you're being taken advantage of by them. Work …

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via Google
R H
R H

They were courteous, very responsive, and have great integrity in how they do business! It was very refreshing to work with people like them, especially nowadays in the city. I have great respect for this company!

Response from business owner

Thank you for the review R H. We really appreciate it.

via Google
Marilyn Hamilton
Marilyn Hamilton

Professional, courteous and honest! On time and fully discusses any issues found during service call. Fees disclosed upfront! I've been a customer for many, many years..Highly recommend Cool-Rite for the exemplary service provided by their …

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Response from business owner

Thank you for the review Marilyn. We appreciate it.

via Google
Karen Tingley
Karen Tingley

Work was done as described. Workers wherein time. Work area left neat and clean. Thanks!

via Google
Kevin Durkin
Kevin Durkin

Tony and his staff are top notch, courteous, on time and very knowledgeable in the HVAC and plumbing business! I manage 8 commercial properties and use them for all of my heating and air conditioning needs.

Response from business owner

Thank you for the review Kevin. We appreciate it.

via Google
John McGrath
John McGrath

Fast response to broken water heater and complete new install in same day. excellent

Response from business owner

Thank you for the review John. We appreciate it.

via Google
Kathleen Gorrasi
Kathleen Gorrasi

Cool-Rite Mechanical is really the best service provider. They are so quick to respond and make an appt even in their busy season. Any tech that has come over has been so nice and professional and it is always a success. I will continue to …

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via Facebook
Claudia Antolini
Claudia Antolini

I have used Cool-Rite for over 20 years. They provide quality excellent service.

via Facebook
Khon Onex
Khon Onex

Technicians arrived on time. Fast and informative. Tony is awesome!!!! Highly recommend!!!!!

Response from business owner

Thank you for the review Khon. We appreciate it.

via Google
Joe F
Joe F

did a great job thank you so much 😊.

Kenneth Leva
Kenneth Leva

Cool Rite is always so responsive. I had same day service to repair our AC and it was diagnosed and fixed within 1 hour. I highly recommend and often do recommend cool rite Mechanical. Extremely professional and reasonably priced!

Response from business owner

Thank you for the review Kenny. We appreciate it.

via Google
Robin L
Robin L

I have used the services of CoolRite on several occasions and have been pleased. Not to mention the fact that their technicians are part of a wonderful family business. It is nice to know you can count on a dependable business.

Steve G
Steve G

Everything went very well. Very knowledgeable and courteous. Thank you Eileen Paquin

Abdallah cherif
Abdallah cherif

Great service, little too pricey

Response from business owner

Thank you!

via Google
Judy Emerson
Judy Emerson

Ryan is thorough, knowledgeable and personable. Thank you for the prompt and skillful service!

Response from business owner

Thank you very much Judy!

via Facebook
Andrew Wesinger
Andrew Wesinger

Great service and great techs.

Response from business owner

Thank you very much Andrew!

via Facebook
Benjamin Rivera
Benjamin Rivera

Fast, informative, clean, polite, and great price!

Highly recommended- we will be using them for all our HVAC needs! – GREAT JOB. You can't argue with great work.

Response from business owner

Thank you Benjamin!

via Google
Deborah Gaffney
Deborah Gaffney

Janine in the was great to work with. She continually provided follow up and helped us get the assistance we needed with a property despite the unusual circumstances. Ryan was professional and thorough as well. All of this during what is …

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Response from business owner

Thank you Deborah!

via Google
Jay Francis McHugh
Jay Francis McHugh

Excellent at what they do....and great communication skills and follow up....

Response from business owner

Thank you very much Jay!

via Facebook
Jay McHugh
Jay McHugh

Excellent at their job.....great communication skills and follow up skills .. don't delay call them today for all your needs.....

Response from business owner

Thank you Jay!

via Google
Dana Kinne
Dana Kinne

Great company and crew! Tony got back to me promptly and tech was very informative!

Response from business owner

Thank you Dana!

via Google
Ralph Neff
Ralph Neff

On time, gets the job done, no hassle.

Response from business owner

Thank you Ralph!

via Google
Claudia Antolini
Claudia Antolini

Have been using CoolRite Mechanical for over 25 years. Would not call anyone else. Always on time and professional. Highly recommend!

Response from business owner

Thank you Claudia!

via Google
Mike DeLaus
Mike DeLaus

Technicians arrived on schedule and quickly diagnosed the problem and fixed it!

Response from business owner

Thank you Mike!

via Google
Stephen Stallings
Stephen Stallings

great to deal with, and they know what there doing

Response from business owner

Thank you Stephen!

via Google
Maureen Conrad Goulet
Maureen Conrad Goulet

Cool Rite put a sink in my cellar so we can fill and empty our hot tub. They are dependable and arrive on time. Office staff is very friendly and follows up with emails and phone calls. I would highly recommend Cool-Rite !

Response from business owner

Thank you Maureen!

via Facebook
Tom Gallagher
Tom Gallagher

prompt service, pleasant workmen

Response from business owner

Thank you Tom!

via Google
Kim Clinton
Kim Clinton

Punctual, friendly, honest and thorough! Thanks Derek.

Response from business owner

Thank you Kim!

via Google
bennyrok gravel
bennyrok gravel

I've been dealing with Cool-Rite for the better part of a year, and I've found that they are friendly, courteous, and thorough. I find them to be very professional, and the service is excellent. I expect we will be doing business for the …

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Response from business owner

Thank you Benjamin!

via Google
Ellen Marie Loycano
Ellen Marie Loycano

Timely service completed by caring professionals

Response from business owner

Thank you Ellen!

via Google
Sheehan Donna
Sheehan Donna

I can not say enough positive things about Cool-rite, the company, the owner Tony, the staff, all are incredibly helpful and informative! Derek and David are always prompt and efficient. Explaining each and evey issue as it arises.

I …

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Response from business owner

Thank you Donna!

via Google